POWER is designed for anyone directly supporting the sales effort who is interested in growing and succeeding in today’s mortgage environment. The program helps operations teams to:
- Effectively partner with loan officers to provide an exemplary customer experience
- Fully embrace a “Raving Fan” customer service mindset
- Enhance communication with customers and loan officers
POWER is comprised of two, sixty-minute on-demand classes featuring seasoned instructors who share proven best practices. Each interactive session includes a handout that students follow and complete during the training – ensuring engagement, comprehension, and retention.